M.E. Flow, Inc.
  • Alexandria, VA, USA
  • $100,000 - $135,000
  • Salary
  • Full Time

medical, dental, vision, life insurance, a 401(k) plan, bonuses and incentives, a company vehicle, paid holidays, and generous paid time off (PTO)


M.E. Flow in Northern VA is calling all service managers to apply to join our amazing team as a full-time Plumbing / HVAC Office Manager for our Alexandria/Fairfax branch!


WHY YOU SHOULD JOIN OUR TEAM

We are an established and highly respected company that truly cares about our team members and their professional growth. We pay our Plumbing / HVAC Office Managers a competitive salary of $100,000 - $135,000/year, depending on experience, plus a sign-on bonus. Our team also enjoys great benefits, including medical, dental, vision, life insurance, a 401(k) plan, bonuses and incentives, a company vehicle, paid holidays, and generous paid time off (PTO). We also make it easy to apply to this service manager position with our initial quick mobile-optimized application. If we have your attention, please continue reading!


ABOUT M.E. FLOW

M.E. Flow has been delivering dependable residential and commercial plumbing, HVAC, and home comfort services throughout Northern Virginia since 1951. We work as a team to provide exceptional customer experiences and superior service. When our customers are looking for quality they can trust and a team that genuinely cares about offering the best of the best, they can depend on us. We are a third-generation, family-owned business that treats our customers and our employees like family.

A large part of our success is because of our caring and dedicated team members. We respect our employees and work hard to create a great place for them to come every day. Our owners know everyone by name and strive to make themselves available. In addition to competitive pay, bonuses, and benefits, we offer both in-house and outsourced training and apprenticeship programs, flexible hours, and opportunities for advancement (we promote from within)!


ARE YOU A GOOD FIT?

Ask yourself: Are you goal-driven and results-oriented? Do you enjoy mentoring others? Can you communicate well, both verbally and in writing? Do you have excellent troubleshooting skills and the ability to resolve concerns? If so, please consider applying for this service manager position today!


YOUR LIFE AS A PLUMBING / HVAC OFFICE MANAGER

As a Plumbing / HVAC Office Manager, you oversee the operations of all the departments in our Fairfax branch, including residential service, installation, and plumbing. You spend your day tackling the various responsibilities in your charge, including the monitoring of budgets and profit and loss statements (P&L). You hire and maintain an enthusiastic team of support staff and department managers. Leading by example, you set goals with your team and encourage them to strive for excellence. Always positive and approachable, your aim is to help everyone succeed.

Our customers are also in your care. Your knowledge of the HVAC and plumbing trades gives you insight into the best practices for ensuring customer satisfaction. As your team puts these principles into place, the branch thrives. Your team is happy, our clients are satisfied, and the business grows. You are proud to see the results of your hard work!


WHAT WE NEED FROM YOU

  • 10+ years of experience as a residential service technician or installer
  • Proficiency in MS Office and experience with call scheduling and dispatching software
  • Supervisory experience
  • Ability to pass a drug screening and a background check, upon hire
  • Valid driver's license and good driving record

Experience with Service Titan software would be a plus. If you can meet these requirements and perform this service manager job as described above, we would be happy to have you as part of our team!

Location: 22306


M.E. Flow, Inc.
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